Privacy policy

I.

Basic Provisions

1. The data controller, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR), is VIKOM TRANS s.r.o., registered office: Školská 2000/80, 946 32 Marcelová, company registration number: 46933093, registered in the Commercial Register of the District Court of Nitra, registration number: 33255/N (hereinafter referred to as the “Company”).

2. Company contact details:

   • Registered office: Školská 2000/80, 946 32 Marcelová

   • Email: info@vidig.sk

   • Phone: +421 905 832 940

3. Personal data refers to any information related to an identified or identifiable natural person, particularly a name, identification number, location data, online identifier, or other unique characteristics.

II.

Sources and Categories of Processed Data

1. The Company processes the following data, either provided by the data subject or obtained in the course of contract execution:

   • Name and surname

   • Email address

   • Phone number

   • Organization name

   • Website address

   • Message content

2. The Company processes identification and contact details, as well as data necessary for contract fulfillment.

III.

Legal Basis and Purpose of Data Processing

1. The legal basis for data processing:

1. • • Contract performance (GDPR Article 6(1)(b))

     • Compliance with legal obligations (GDPR Article 6(1)(c))

     • The Company’s legitimate interest (particularly for direct marketing purposes, GDPR Article 6(1)(f))

     • The data subject’s consent for direct marketing if no order has been placed (GDPR Article 6(1)(a))

2. The purpose of data processing:

   • Order fulfillment and contractual obligations

   • Compliance with legal requirements

   • Execution of commercial offers and marketing activities

3. The Company does not apply automated decision-making as defined in GDPR Article 22.

IV.

Data Retention Period

1. The Company retains data for the duration of the contractual relationship and for 15 years thereafter to comply with legal obligations and claims enforcement.
2. Upon expiration of the retention period, data will be deleted.

V.

Data Recipients (Data Processors and Third Parties)

1. Data may be shared with the following entities:
   • Service providers involved in contract execution
   • Providers of website operation and campaign management services
   • Marketing service providers
2. While data processing is carried out by the Company, the following data processors may be involved:

• • Google Ads, Google Analytics service providers

  • Other software and applications, which the Company currently does not use

VI.

Data Subject Rights

The data subject has the right to:

• Access their personal data (GDPR Article 15)

• Rectify data (GDPR Article 16) or restrict processing (GDPR Article 18)

• Erase data (GDPR Article 17)

• Object to data processing (GDPR Article 21)

• Data portability (GDPR Article 20)

• Withdraw consent for processing via the contact details in Section I, Point 2

• File a complaint with the National Data Protection Authority in case of suspected data protection violations

VII.

Data Security

1. The Company has implemented appropriate technical and organizational measures to secure personal data.

2. The Company applies security measures for data storage and management.

3. Only authorized personnel have access to personal data.

VIII.

Cookie Management

The website uses the following types of cookies:

• Essential cookies: Necessary for basic website functionality.

• Functional cookies: Provide convenience functions for the website.

• Analytical cookies: Analyze visitor behavior.

• Advertising cookies: Deliver personalized advertisements.

Users can modify cookie settings in their browser. Further information is available in browser help sections.

IX.

Final Provisions

1. By submitting an online order form, the data subject confirms that they have read and accepted the privacy policy.

2. The Company reserves the right to amend this policy, which will be published on the website and communicated to affected parties.

3. Effective date of this policy: 20.02.2025.